Contact our support team in Bangladesh
On this page you can find all official Krikya contacts in Bangladesh, including support e-mail, live chat, phone number, messengers, and social networks. You can talk to us in English and Bangla for any account or game question, and in most cases you will get a first response within a few minutes for chat and within a few hours for e-mail.
All ways to reach our support
You can contact us for support on your user account, payment issues, responsible game options, or for business topics such as partnership, media and marketing enquiries, affiliate cooperation, legal details, corporate questions, and investor messages.
| Communication Method | How to Contact Us | What Questions Should You Ask |
|---|---|---|
| Live chat on-site | Open the live chat icon on the bottom of the page after you log in to the platform | Use this chat for urgent questions about your account, game issues, deposits, withdrawals, bonus questions, or to report any problem during play |
| Support e-mail | Send an e-mail to [email protected] | Use this e-mail address for detailed questions, sending documents, payment confirmations, responsible gaming requests, or when you need a written answer and case history |
| General info e-mail | Send an e-mail to [email protected] | Use this contact for media enquiries, marketing proposals, public relations, and general questions about the platform that are not about your personal account |
| Partnership and affiliate contact | Write to [email protected] | Use this channel for affiliate applications, partnership deals, traffic and commission questions, or to follow up on an affiliate agreement |
| Official phone support | Call our contact number: +880 1XXX XXX XXX | Use this number for quick help when live chat is not available, urgent account access problems, or to confirm important account and payment details |
| Social media pages | Send us a direct message on our official Facebook and Instagram pages | Use social media messages for simple questions about the site, app, basic guidance, and to follow updates, but avoid sharing sensitive account data here |
| Messenger support | Message us on WhatsApp or Telegram at +880 1XXX XXX XXX | Use messenger for fast help on mobile, short account questions, game information, or to clarify instructions you received from e-mail or chat |
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